Discover exciting new services and updates in Proximus+:
• Deals: Enjoy exclusive and instant reduction codes on a wide range of online merchants.
• iBOOD deals: Benefit from daily deals with up to 50% off on top products.
• Home experience new features: assess your internet speed with the OOKLA test, pause home WiFi on specific devices or choose your own modem.
• Improved loading times: Get faster access to key features on the Home screen.
Enjoy the experience!
This update solves issues some users experienced:
· A fix for users that got stuck after registering a new account.
· A portion of some screens got cropped.
This update enables users with smartphones running Android 10 or lower to download the legacy MyProximus app which only offers telco-related services.
You can download this version via the download button above.
This release fixes an issue that some users experienced when viewing devices connected on your wi-fi
In this release, we have improved the user experience in the app by:
- Adding a message to show current instalment plan slice.
- Fixing a bug on the back button.
- Resolving an issue with screen freeze.
- Fixing the Delete Account Confirmation message.
We updated the app to solve an issue affecting part of our users who could not see all their products and could not access their invoices.
We will continue to monitor the situation closely to provide the best experience to all users.
With this update, we fix an issue that was causing crashes for some users.
From now on, as a private customer, you will need a registered account to use the MyProximus app.
With this update, you will be shown a message if you still try to log in without using your login and password.
This release solves the issues with app loading
This release solves the issues with app loading
In this version
- You can activate Smart Wi-Fi even more easily
- we solved some issues to use the functionalities of this feature without any problems
• Discover how to improve the quality of your internet thanks to the updated internet speed test
• Activate Proximus Secure net to protect your mobile numbers and your fixed internet with an anti-virus
• Discover how to improve the quality of your internet thanks to the updated internet speed test
• Activate Proximus Secure net to protect your mobile numbers and your fixed internet with an anti-virus
We have updated our app:
- to give InternetBox+ users access to the Smart Wi-Fi functionalities
- fix some problems with login and disabling barring options
This update is fixing a bug impacting Android 13 users
This update is fixing a bug impacting Android 13 users
With this release we are fixing some bugs and improving your experience within the application.
With this update:
• You will experience even more ease of use through a better overview of the functions in the "Services" tab
• You can discover our first game in the Enjoy section
• You can consult the installation guide for the 2nd Wi-Fi booster via a direct link on the order screen.
Correction of an issue that can affect the user experience
With this update:
- we improve the visibility of your mobile data usage and explain what to do if you are (almost) running out of data
- we help you to strengthen your Wi-Fi when a weak signal is detected
- we are fixing some issues to optimise your user experience
With this update:
- we improve the visibility of your mobile data usage and explain what to do if you are (almost) running out of data
- we help you to strengthen your Wi-Fi when a weak signal is detected
- we are fixing some issues to optimise your user experience
With this update:
- we now also show you the most viewed content on Pickx and the most read Belgian press articles
- The Smart Wi-Fi service becomes even easier to use and requesting Wi-Fi boosters becomes child's play
- We'll let you know when Fiber is available at your address and you can place your order in the Products section.
With this update, we're fixing some minor issues in the MyFootprint section
This update fixes stability issues.
Every day our teams work to improve your experience with MyProximus.
Don't forget to update your app regularly to get the most out of all the new features.
New :
New welcome screen
New improvements in the MyFootprint section
Bug fixes in the Enjoy! and Billing sections
Overall app performance improvement
Every day our teams work to improve your experience with MyProximus.
Don't forget to update your app regularly to get the most out of all the new features.
New :
- New welcome screen
- MyFootprint section improvement
- Smart Wi-Fi screen bug fixes
Our teams worked hard to fix bugs and improve overall stability in order to offer a better experience.
New :
- Q-Park users can now scan QR code to enter a parking outside business hours, no keyboard contact anymore!
- Did you see the new MyFootprint section? Take a look and calculate your carbon impact!
Our teams worked hard to fix bugs and improve overall stability in order to offer a better experience.
New :
- Q-Park users can now scan QR code to enter a parking outside business hours, no keyboard contact anymore!
- Did you see the new MyFootprint section? Take a look and calculate your carbon impact!
This update fixes stability and performance issues.
- Public Wi-Fi improvement: from now on we will only show this function on the configurable device.
- Split billing: employees of companies that pay a part of their telecom bill themselves will now be able to see this portion in MyProximus.
We fixed several bugs concerning the app login, usage display and billing tab.
Bug fixes
We've updated the app to improve stability and fix some bugs.
We’ve updated the app to fix login issues and correct some bugs.
New : New 3rd party app-s are available via MyProximus in the “services” tab.
Resolved :
- Pay&Go customers were getting an error message saying “not enough credit” when they wanted to exchange credit for data.
- When reloading online, you were redirected to the wrong page.
- When changing Wi-Fi password, you received an error message if you wanted to use the "-" character. This is now solved!
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
New : As of now, all TV customers can see their active TV options on the first screen of the product tab
Resolved : Pay&Go customers were getting an error message saying “not enough credit” when they wanted to exchange credit for data. This is now solved!
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
Solved : The privacy settings screen was appearing twice for some users. As of now, it will be displayed only once.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
New: As of now you can see the status of your BBOX via the tabs “Services” and “Dashboard”.
Solved: During a chat conversation, the button to send a reply disappeared. As of now, it is again possible to chat without issues.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ...and much more.
What’s new:
- 4411: get notified 15 min. before your parking session is expiring.
- Public Wi-Fi: new connection method for Android 10 devices.
Solved/under investigation:
Issues with products and bill not correctly displayed : 2 problems already identified, investigation still ongoing.
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ...and much more.
What’s new:
- 4411: get notified 15 min. before your parking session is expiring.
- Public Wi-Fi: new connection method for Android 10 devices.
Solved/under investigation:
Issues with products and bill not correctly displayed : 2 problems already identified, investigation still ongoing.
Novelties
Parking with 4411, find the best place for your Wi-Fi booster, buy extra data without being the MyProximus admin!
Technical issues
Solved: error on reset password, clear message when: bad internet connections/problems with servers prevent us from displaying your products and invoices.
Pending: problem with login, empty bill tab, solve the reason why problems with servers prevent us from showing your products and bills.
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
The new MyProximus app version is available!
We’re constantly working to improve your MyProximus experience. In addition to a few stability problems that we have solved, here are also 2 new features we invite you to discover:
- A brand new user interface with a simplified navigation amongst your preferred features
- The possibility to easily check your data usage and unlock your surfing speed if needed
The new MyProximus app version is available!
We’re constantly working to improve your MyProximus experience. In addition to a few stability problems that we have solved, here are also 2 new features we invite you to discover:
- A brand new user interface with a simplified navigation amongst your preferred features
- The possibility to easily check your data usage and unlock your surfing speed if needed
Thanks for your comments and feedbacks. We continue to improve the stability and performance of our app.
Several new features will appear in the coming weeks. Keep an eye in here !
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!
We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …
Oh, and by the way, did you see the new loading screen?
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!
We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …
Oh, and by the way, did you see the new loading screen?
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!
We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …
Oh, and by the way, did you see the new loading screen?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.
We hope you like it! ?
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
What’s new in this update?
Well… This month, we wanted to spoil you with ENJOY!
· Discover now our Deals of the moment.
· Participate in our various contests and try to win unforgettable Experiences.
See you soon
What’s new in this update?
Well… This month, we wanted to spoil you with ENJOY!
· Discover now our Deals of the moment.
· Participate in our various contests and try to win unforgettable Experiences.
See you soon
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.
See you soon,
The MyProximus team
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.
See you soon,
The MyProximus team
Hi everyone,
What’s new ? We fixed a couple of small bug so that the app is even more stable.
BUT we mainly worked on a nice feature that will be available in February. ? Stay tuned!
Hi everyone,
What’s new ? We fixed a couple of small bug so that the app is even more stable.
BUT we mainly worked on a nice feature that will be available in February. ? Stay tuned!
Happy new year everyone !
Our team is working at full speed to deliver some great new features this year.
Stay tuned!
Ho Ho Ho ! Father Christmas is early this year and brings you the last update of this year. ?
• Manage your personal space where you can find a series of apps that you can use every day: suggestions are based on your customer profile and products!
• For our professional customers we have a new Help section to get in touch with a ‘Bizz Expert’ near you.
Merry Christmas and Happy New year !
Hey,hey, a new version of the app is available ! Want to know what’s new ?
• Pay your invoices with Bancontact. Easy as 1-2-3 ?
• Manage your fix internet options in the Products section
We’re keeping busy for the end of the year so stay tuned for more !
We took advantage of the autumn holidays to fix some bugs. The app is now more stable than before.
Stay tuned ! Some cool new functionalities will be arriving soon. ?
Quickly download the latest version of our app !
What’s new ? As of now you can easily swap your mobile subscription for a plan that is better tailored to your needs!
Great news, isn't it? ?
Even during these nice warm days, our team worked hard to deliver a more efficient billing system. :)
See you soon!
Enjoy the new version of our app:
• As from now our app is compliant with the new European legislation for data protection (GDPR).
• Improved experience for all our users.
Have a good week!
Unfortunately we missed a bug during our last update. :) The app crashed for certain Android versions when using the bottom navigation. Our team fixed the issue. Our apologies and see you soon!
Psst ... Come and discover the new version of MyProximus! Now:
• Easily manage details related to your account. You can now change your profile picture and access your privacy settings...
• Also take advantage of our personalized recommendations on the homepage.
• Finally, navigate in a more stable application. Our team has fixed several performance-related bugs. Yes yes, we read all your comments on the store and we try to solve them as quickly as possible.
Thank you for using the MyProximus app and for sharing your comments. As of now you can:- Configure your TV options and take advantage of several promotions- Consult the remaining amount for your smartphone included in your mobile subscription- Problems to check your usage or see your products in the app? Our team has fixed several technical problems to give you a more stable app- Several improvements in design and performance were included to give you the best possible experience
- Bugfixes and technical improvements
- Bugfixes and technical improvements
- Smart Wifi (national) and Wi-Fi Hotspots (international) configuration available- Bugfixes and technical improvements
- Smart Wifi (national) and Wi-Fi Hotspots (international) configuration available- Bugfixes and technical improvements
- Bug fixes and technical improvements
MyProximus LUT Testing